If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 7 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
You will be responsible for the payment of shipping of your returns.
In circumstances where the error is from us, we will be responsible for the shipping cost. For instance, in extremely rare circumstances when a wrong item is mistakenly shipped.
How to return an item
- Send a mail to firstname.lastname@example.org
- Indicate your full details including the order number
- Explain the issue and a picture of the item (where necessary)
- We will respond to your email within 24hours
- Once you get a response, you may ship the item
- Refund or exchange are processed within 24hours